Warranty
Warranty
Every product Crema Harbor lists is new and supplied with the warranty provided by its manufacturer. Warranty length and coverage are set by the manufacturer, not by us, and differ between brands and between models within a brand.
Warranty terms vary by brand and model
Where the manufacturer publishes the warranty term for a model, it is shown on that product's page. If the term you need is not listed, email us before ordering and we will confirm it.
What warranties generally do not cover
- Wear and consumable parts. Filters, seals, gaskets and similar consumables are not usually covered.
- Commercial use of a household appliance, accidental damage, and unauthorised repairs.
- Damage from incorrect installation or failure to follow the manufacturer's instructions.
Making a claim
Email support@cremaharbor.shop with your order number, the model, a clear description of the fault and photos or a short video where it helps. We will confirm the manufacturer's process and what they need from you.
Your statutory rights
Nothing on this page limits the rights you have under applicable UK consumer protection law. A manufacturer warranty is in addition to those rights, not instead of them.